We are so confident that you'll be happy with your Cairn Cycles, that we offer a full 60 days to ride it. If at any point during these 60 days you wish to return it for a full refund (or a product swap) please complete this form, or call us on the phone number at the foot of our website. Unfortunately, we cannot offer a refund on any item that has suffered severe or crash damage within this period. However, we do offer a crash replacement discount scheme, so please contact us via email or phone and we will help. Please note 60-Day ride guarantee is not applicable for out Ex-Demo/Nearly New.